PATIENTS AREA

ADMISSION

PREPARATION FOR TRAVEL:
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APPLICATION GUIDE
For patients who have been approved for treatment
Learn about the process of obtaining a Russian visa
The information provided on the visa support pages will help you choose convenient travel dates and appropriate type of invitation for visa.
Patient and his family members can order an invitation in authorization form.
The first person who needs to complete application is patient!
It's required to receive his profile id (It will be sent on email.)
This number will be used applications from relatives, therefore, we will be able to link them with your profile.
Learn the terms of contract, print and sign it, return via email
Order details for payment
Complete transfer application to provide details about your arrival
All necessary transfer for the patient with his family members are included
Our team will follow you on the flight map and will meet your right at the exit from your flight, holding a card with your name.
APPLICATION TIPS
During the preparation for journey you'll need to fill in only two forms:
AUTHORIZATION & INVITATION FOR VISA
The first person who needs to be registered in the system is a patient!
This form is intended to confirm your admission, provide details for your invitation for visa, contract and payment information. Due to the fact that this form combines several functionalities, and most importantly, the order of an invitation for a visa - please, firstly visit Russian Visa Support page.
Once you have decided on the type of visa, registered in the system, received your id number, you can order invitations for your family members and accompanying persons.
(Contract price includes an invitation for the patient, the cost of additional invitations for accompanying persons will be added to the total amount of payment for the contract.)

Additional invitations can be ordered in the same authorization form, but in the first paragraph you should choose the second type: Accompanying the patient, fill in the information about him and specify the patient id that you received by email.
TRANSFER APPLICATION
This application is used to provide details about your arrival & departure.
Please, don't forget to complete it, regardless of whether you've already sent your e-tickets to hospital administrator or not.
Application provides the following important information: about the date of the flight, its number and time of arrival at the Moscow airport, the name of the airport and the name of destination point, such as a hotel or hospital, information about the number of passengers, whether there are children among them and other additional helpful notes if necessary.
After the form is submitted - event with you meeting and transfer will be created automatically in our schedule.

Contract includes all necessary transfers for the patient with accompanying persons if they arrive or departure together. In cases when they come separately or temporary leaves the country - you can order an additional transfer for them using the same form and your id number.
EXAMPLE OF PASSPORT IMAGE
Application to the FMS can be rejected in cases when passport image contains:

  • Fingers
  • Blur
  • Cut sides
FULL NAME
Please follow the normal case of letters, where the first capital, the rest lowercase.
Do not enter your name or surname twice in the same field.
The picture above shows a few suitable examples
Note: After clicking send button, application may require some time to send details and to create your profile. Please be patient, and do not rush to refresh the page until you'll be redirected to the policy or a "smth went wrong" message will showed up, thank you)))

Please, contact us If you're having troubles with application also this video tip can be helpful.
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Dear HSCT Veterans, please, share your ideas about content and we'll try to improve it on our website.
TRANSFER APPLICATION
Create an event in our schedule with your meeting and transfer
All transfers for the patient with accompanying persons are out of charge. In cases when visitors of the patient arrives separately - you can order additional transfer for them. The cost of service can be paid by cash or can be added to the total amount under the contract.


AUTHORIZATION
ID of the Patient
Patient profile number is sent in email after authorization for treatment
Full Name
(Our driver will meet you at the airport holding a sign with your name)
E-mail
Type of Transfer
Select the type of transfer



FLIGHT DETAILS
Flight Number
(Flight to/from Moscow, for example: SU101, KL907, BA237, EK134)
Flight Date
The date of event (transfer date)
Flight Time
Flights Departure or Arrival Time in Moscow (UTC+3, 24 hours format)
Airport
The name of the arrival or departure airport in Moscow
Number of Passangers
Specify how many persons will arrive with you
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Transfer Route
Destination point for Arrival transfer or Pickup location for Departure event
Any additional information:
That can be helpful for the current event
 
Have a nice flight, and see you in Russia
Don't hesitate to contact
We are looking forward to justify your confidence
Leave your questions or knowledge right here
You will receive a letter on the specified e-mail
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Describe your vision!
Thank You!